Reference

How yy7 Handles Your Personal Data

Q: Can I request a copy of all the data yy7 holds about me?

Yes. Send a data-access request to support@yy7.best from your registered email address. We will verify your identity and provide a copy of your stored data within the timeframe set by applicable privacy law, typically within 30 days.

At yy7, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected with consentUPI & Paytm transactions securedRight to access your dataRetention periods disclosedContact us to request changes

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What We Collect and Why

yy7 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on yy7, we collect your name, email address, mobile number and, where payment processing requires it, partial transaction identifiers linked to UPI handles, Paytm wallet IDs or PhonePe references. We do not store your full UPI PIN or wallet password at

1
any point. Device data — browser type, IP address, session timestamps — is logged to detect unusual access patterns and keep your account secure. All data processing is subject to applicable Indian law, and access to certain features depends on whether local law in your region
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permits it. We do not sell your personal data to third-party advertisers. Data shared with payment processors is limited strictly to what is needed to complete or verify the transaction you initiated.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete the personal data we hold about you, our privacy team is available through the channels below.

Live Chat Start a chat session directly from your yy7 account dashboard. Our privacy-support agents are available around the clock, seven days a week, to handle data-access and correction requests in real time.

Email Support Send your data request to our privacy inbox at [email protected]. Include your registered mobile number or email so we can verify your identity and process your request within the stated window.

Help Centre Visit the Help section at yy7.best for written answers on data retention schedules, cookie settings and how to withdraw consent — all in one place without needing to contact support directly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

From the moment you submit your details during account creation, yy7 applies encryption in transit and at rest.

Encryption in Transit

All data travelling between your device and our servers is encrypted using TLS.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how features are used.

Account Security

Two-factor authentication is available for your yy7 account and we strongly suggest enabling it.

Data Retention Schedule

We hold active-account data for as long as your account remains open.

Third-Party Sharing

We share data with payment processors like UPI network partners and Paytm only to complete transactions you initiate.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate records, or request deletion of data we…

Frequently Asked Privacy Questions

The questions below cover the most common things our account holders ask about how their data is collected, stored and managed at yy7. If your question is not answered here, reach us through live chat or the email address in the support section above.

We collect your name, mobile number, email address and, where required for payment processing, partial identifiers linked to your UPI handle or Paytm wallet. We do not collect data beyond what is needed to operate your account and process your transactions.

Transaction reference tokens are stored to match deposits and withdrawals to your account, but we never store your full UPI PIN, PhonePe MPIN or Paytm wallet password. Payment credentials remain with your bank or payment provider at all times.

Once your account is closed, we retain transaction records only for as long as applicable Indian regulations require. Personal profile data that is no longer legally necessary is deleted securely once the mandatory retention window has passed.

Yes. Send a data-access request to [email protected] from your registered email address. We will verify your identity and provide a copy of your stored data within the timeframe set by applicable privacy law, typically within 30 days.

Contact our privacy team via live chat or email with the specific correction or deletion you need. Once we verify your identity, we will update or remove the relevant records and confirm the change with you in writing.

No. We do not sell or share your personal data with advertisers or data brokers. The only third parties who receive any of your data are payment processors — and only to complete transactions you have already started.

Contact our live-support team immediately through the chat icon in your account. We can lock your account, review recent login events and initiate a security check. Enabling two-factor authentication before any issue arises is the most effective preventive step.

How yy7 Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Data

Encryption in Transit

Cookie Controls

Account Security

Data Retention Schedule

Third-Party Sharing

Your Right to Request Changes

Frequently Asked Privacy Questions

01 What personal data does yy7 collect when I open an account?

02 Is my UPI or PhonePe payment data stored on yy7 servers?

03 How long does yy7 keep my data after I close my account?

04 Can I request a copy of all the data yy7 holds about me?

05 How do I ask yy7 to correct or delete my personal data?

06 Does yy7 share my data with third-party advertisers or marketing companies?

07 What should I do if I think my yy7 account has been accessed without my permission?

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